GP Practice Manager Role, Tooting

Prospect Health
City of London
£50000 - £60000 per annum
Closing date
29 Jan 2022

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Contract Type
Full Time
Practice Manager, Non-clinical
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Job Details

Please read on to discover more about a superb opportunity to join a forward thinking and well run practice in the Tooting area seeking a new Practice Manager.

The role is at a well established training practice with high QOF scores and a Good CQC report. The Partners have a collaborative leadership approach and are committed to personal development for all their staff, they have enviable staff retention and a good and supportive team ethos with a relatively flat hierarchy. Teamwork is at the heart of the practice so there is a very pleasant working environment. The practice has a list size of circa 20,000. They use Emis Web as well as Docman and are certified as paper-light.

Key Duties

  • Responsibility for the finances of the practice, working with the
  • Lead Partner for Finance and the Finance Manager to achieve the following;
  • Oversee development, practice budgets and financial systems
  • Ensure preparation of financial budgets and cash-flow forecasts
  • Ensure the organisational requirements of the practice contracts with NHSE are fully met and complied working with clinicians and the finance team
  • Support the Partners and clinical leads to develop and implement processes to achieve clinical targets
  • Understand and report on the financial implications of contract and legislation changes
  • Liaison with the accountant and bank as appropriate or as directed by the Partners, supporting the finance team
  • Directly contribute to profit improvement by exploring areas for increasing income and reducing costs
  • Analyse data relating to clinical commissioning as appropriate and contribute to planning and organisation both at practice and clinical commissioning group level
  • Manage Partners drawings in consultation with the accountant and finance team

Strategic Planning
  • Overall responsibility for the execution of strategic planning for the
  • Practice, working with the Partners, Clinical Leads and Management
  • Team to achieve the following;
  • Keep abreast of current affairs and identify potential opportunities and threats
  • Assess and evaluate accommodation requirements and manage development and expansion opportunities
  • Implement and update the (PPDP) Practice Professional
  • Development Plan, overseeing the implementation of the aims and objectives
  • To maintain up to date policies and procedures developing new ones as needed
  • Assist the practice in the wider community and assist with forging links with other local practices and relevant agencies and in particular working collaboratively within the PCN (Primary Care Network) and the Healthcare Hub.
  • Formulate objectives and research and develop ideas for future practice development
  • To represent the Practice at external meetings
  • To make recommendations to the Partners for practice development with regard to potential sources of income
  • To be innovative, assess and implement change

Human Resources
  • Overall responsibility for Employment Law compliance, working with the Partners and Duty Manager to achieve the following
  • Ensure the recruitment and selection of staff process, including contracts of employment and job descriptions is robust
  • Ensure Employment Law compliance for the disciplinary and dismissal process
  • To oversee effective appraisal processes, delivery of appraisals and reviews of staff
  • To ensure robust systems are maintained for performance management of staff
  • Be aware of current employment legislation and compliance
  • To develop and maintain good employee/employer relationships
  • To ensure that members of the existing staff team are aware of any changes that occur in the practice
  • To maintain good communication at all times with the practice team
  • Ensure all personnel are CPD (Continuing Professional Development) compliant, in line with local and national requirements
  • Ensure nurse and GP revalidation compliance
  • To have strategic overview and to oversee rotas which allow good staff cover at all times as well as giving the flexibility required at short notice to cover for illness, etc.
  • To implement pay rises/scales and increments at the appropriate time
  • Responsibility for appropriate paperwork for doctors/staff DBS (Disclosure and Barring Service) checks
  • To meet with attached staff as and when necessary and arrange/attend regular meetings with partners and attached staff to discuss all issues around patient care
  • To ensure that suitable facilities are available to enable all staff to work within the practice
  • Be responsible for the health and safety policy and its implementation
  • Facilitate the development of a multi-disciplinary effective primary health care team

Patient Services
  • Working with the Partners and Management Team to achieve the following;
  • Ensure that the Practice complies with NHS contractual obligations in relation to patient care
  • Maintain registration policies and monitor patient turnover and capitation
  • Maintain a strategic approach to the development and management of patient services
  • Oversee and manage effective appointment systems
  • Routinely monitor and assess Practice performance against patient access and demand targets
  • Ensure a robust practice complaints management system and effective and efficient response procedure
  • Ensure a robust and effective significant event reporting system
  • Advocacy and support to patient led group

Premises and Equipment
  • Overall responsibility for Premises and Equipment, working with the lead Partner and Finance Manager to achieve the following;
  • Negotiate leasing contracts and their renewals
  • Liaise with NHSE in notional rent review (every 3 years)
  • Overall facilities management including responsibility for security, repairs and maintenance, insurance, and all Health & Safety, Risk
  • Management and Fire Prevention issues

  • To work with Lead Partner and staff to oversee and maintain compliance with CQC regulations

  • Ensure compliance with the latest NHS recommendations
  • Understand the practice communication systems and ensure effective channels of communication between all team members
  • Build/maintain good working relationships with the NHSE, CCG, universities, hospitals, community agencies, LMC (Local Medical Committee), PCN and other GP practices, pharmacists, voluntary and private organisations
  • Represent the Practice at meetings and seminars
  • Present a professional image and always promote the Practice
  • Share skills and expertise with others

Package and Benefits
  • An annual salary of £50,000 - £60,000 depending upon skills, experience and demonstrable ability Childcare Voucher Scheme available
  • Annual Leave entitlement will be 25 days per annum plus all statutory bank holidays.
  • Access will be available to the NHS pension scheme

Key Skills, Qualifications and Client Requirements
  • With the support of a management team, you will provide clear and positive leadership and vision to the strategic management of the practice and will be expected to constantly review and recommend strategies for its development and effectiveness.
  • On an operational level you will be responsible for the overall business efficiency of the practice, the maintenance of the existing team spirit, and the provision of a communication link to third parties. This includes representation of the Practice as required

What Happens Next?
If you are interested in finding out more about this GP Job then please click the 'Apply' button. On submission an email alert is sent to the specialist consultant handling this role to register your interest.
All dialogue with us is in the strictest of confidence, without any obligation and we will NOT send your details to the practice without your prior consent.
Alternatively, to find out more about this role or any other roles that maybe relevant, you can email us at or call our Primary Care team on 01423 813454.
Please attach a copy of your most up to date CV to any emails sent for ease.

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Find Us
Victoria Avenue
2nd Floor
North Yorkshire
Hg1 1JD
United Kingdom
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